It has been brought to my attention by clients and confirmed by Archibus that with the newer versions of Smart Client (Probably v2022 and after?), users will be kicked after 30 minutes of inactivity. In all other previous versions, users were able to remain in Smart Client indefinitely. This is favorable for our CAD/Revit users who may spend their entire day in CAD/Revit or Smart Client. Archibus says this change was made because the indefinite connection was problematic for SSO users so they've now hard-coded a 30 minute timeout.

I'm suggesting that this Smart Client timeout be configurable. A setting somewhere that we can manually and easily change to increase the timeout. This has become an annoyance for our users and as it currently stands, they receive a "Your WebCentral session has expired" message and then an exception in Smart Client. When they clear the messages/errors and try to log in again, the same errors are thrown... The only solution is to close out of CAD/Revit and Smart Client, then login again.