Using the SaaS product, we've been provided with a security key to be able to upload files via sftp for connector processing.

When configuring a connector, in order to read a file from the sftp server, we are required to convert the pem to ppk and then upload the ppk to the /transfer-to folder to have it placed on the server.

As this is controlled by the SpaceIQ/Archibus team, it would be very helpful for the SaaS team to pre-place a ppk file for sftp connections as well as have documentation for the required connector parameters to read the file.