Currently SLAs take into account the date AND time that the WR was submitted. For example, if a WR was submitted at 11AM on 4/1/20 and had a 5 day SLA, it would be due 4/6/20 at 11AM. Users would like to see the time in the Building Operations Console so they know when they need to complete the request within the day to make sure it is completed on time. Right now, they just see the date and if they completed it at 11:01AM -- it would be considered late.