Engage for Archibus API
Archibus has created Workplace as the employee-experience front-end, for requesting services finding rooms, finding colleagues, and making reservations.
Serraview has done something similar with Engage.
Ultimately there should be one employee-experience front-end that services customers on both platforms. The bet is on Engage. When Engage becomes more feature-equivalent to Workplace, then it should be able to step in and provide the same functionality that Workplace does to Archibus users. Then we have one front-end to maintain.
Approaches to this connection depend on platform direction, customer adoption, and use cases. They include:
- Direct Engage API to Archibus
- Routing of service requests from Engage through to Archibus for fulfillment
5
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AdminFred Kraus
(Admin, Eptura)
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