Dynamic field setting in the additional fields. Some of our service requests need up to 12 pieces of information, of the same type. Today, we manually set this up as ABC1, ABC2, ABC3 etc all the way to 12. It would be more elegant to allow this to scale and add another line each time one is filled out, so that the service request form is "smarter". Meaning after ABC1 is filled out, ABC2 shows up as optional. Fill that out, then ABC3 shows up.