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  1. It would be great to be able to create and update the reservation rules that are the same for multiple offices/workstations/meeting rooms in the same area at once. Rather than having to create separate rules for each office/workstation/meeting room if they are all the same anyway.

    1 vote

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    0 comments  ·  Reservations  ·  Admin →
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  2. Reservation Rules are difficult to manage when using include users. Thee are two items that would make this easier:
    1. allow users to be added based on an allocation category and level. For example, I should be able to select Allocation Category = Manager Hierarchy and Level =L2 = 'Manager Name'. All users assigned to this Manger Name would always be associated. This would support new hires and transfers.

    1. There is no way to export users included in a rule. Managing these rules becomes difficult if I want to compare large lists. There needs to be a way to export…
    2 votes

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  3. When the request location gets updated, it updates the center that the request location is in. So for example, if I update a request from a Florida office to an Atlanta office, it will place the request in the center that the Atlanta office is assigned to. I should then be able to assign the request to an operator within that center.

    2 votes

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  4. improvising test

    1 vote

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    0 comments  ·  Move  ·  Admin →
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  5. Freeze or isolate AutoCAD Hatch in 2D view of iOffice. Stops hatch from becoming distorted and appearing inaccurate, as zooming in & out results in the hatch moving.

    1 vote

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    0 comments  ·  Space  ·  Admin →
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  6. Allow disabling changing time of day for users submitting copy requests. Additionally, allow setting a minimum required number of business days before a due date can be set.

    1 vote

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    0 comments  ·  Copy  ·  Admin →
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  7. Automatically halve paper stock when users submit double sided requests

    1 vote

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    0 comments  ·  Copy  ·  Admin →
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  8. Allow us to add additional options to the Request Queue page, in addition to the Job, Job Description, Requestor, etc. I'd like to see things such as binding/paper sides/ paper stock/paper size/etc

    1 vote

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  9. Add a way to mass download files from copy requests. At times we receive requests with upwards of 100 attachments. Downloading individually is slow and unreliable.

    1 vote

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  10. Dynamic field setting in the additional fields. Some of our service requests need up to 12 pieces of information, of the same type. Today, we manually set this up as ABC1, ABC2, ABC3 etc all the way to 12. It would be more elegant to allow this to scale and add another line each time one is filled out, so that the service request form is "smarter". Meaning after ABC1 is filled out, ABC2 shows up as optional. Fill that out, then ABC3 shows up.

    1 vote

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    0 comments  ·  Service Request  ·  Admin →
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  11. Nested logic for custom additional fields - if/then branching

    3 votes

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  12. Reservation Check-in within the desktop platform

    2 votes

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    1 comment  ·  Reservations  ·  Admin →
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  13. Adjust polygon size and shape

    1 vote

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  14. It would be ideal if we could change the size of the text for the legend/stats in the titleblock. Some plans when we print the stats are so small.

    2 votes

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  15. We are using iOffice for both workspace reservations and parking. We have a neighborhood in our parking garage with a member group using Handicap parking spaces. We would love to see a feature where the names of these users is masked when they make a reservation to maintain their privacy

    1 vote

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    0 comments  ·  Reservations  ·  Admin →
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  16. External and internal certifications in the operation/manipulation of your software. An example is Microsoft gives certifications to users form their apps. PowerBI, Excel, etc. anyone can get a certification on through the Microsoft Learn platform. What if Eptura offered a certification (beginner, intermediate, expert) to their own employees and offered the same certifications to their external users/companies that use the platform? I work for Synovus Bank, and we use Condeco and Eptura for move management, work orders, and reports. The assets, agreements, and reports tabs are underutilized because there is a lack of formalized training on how to use them.…

    1 vote

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  17. When plotting PDFs and large paper prints for customers, the text legibility is very grainy/blurry. They need to be able to read names and workspace numbers.

    6 votes

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  18. It would be really helpful to display the actual office booked at the beginning of each item in the reservation list in the mobile app. The mobile app only displays "Office - Office" and the office address for each reservation.

    2 votes

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  19. Would be ideal to allow admins to restrict bookings to one desk per person except specific people that book on behalf of others.

    1 vote

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