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ServiceNow integration for IT Asset Management (ITAM) / IT Service Management (ITSM)

We are seeing more requests for single service desk and asset management systems that will support Operations and IT. Has there been any discussions of building an extension to interface with Service Now or build ITIL processes and functionality into ARCHIBUS?

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Eric Zetterberg shared this idea  ·   ·  Admin →
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  • Francois Giraud commented  · 

    We would also like to use ServiceNow as front end together with Archibus as back-end so that to provide a single entry point to our employees.
    We really would appreciate Archibus to provide a connector ; any plan ?

  • Thomas Fastenakel commented  · 

    Yes, I second this. More and more of our clients are considering Service Now as a unified front end for their request management. I recall there was an idea to have a standard Service Now connector, has this gone any far ?