3 results found

1. Merge Reservation and Hoteling Together

   Both applications have some key features that the other does have. Implementers are faced with making the decision whether or not to use hoteling or use reservations to satisfy the client requirements.

   For example if we're comparing highlights:
   Reservation:
   -Calendar console views
   -outlook plug in reservations
   -Time selection

   Hoteling:
   -Back to work Cleaning functionality
   -better access to change this data within space management
   -utilization and occupancy reports reflect on this data set

   If they were merged, all that would be needed is a some sort reservation type field to track if a calendar event is created or if there's shifts (actually with this back to work concept, there's anywhere from 2-4 time shifts) or pick your time.

   Also if it was merged then reports would roll up occupancy and utilization a lot better.

   Both applications have some key features that the other does have. Implementers are faced with making the decision whether or not to use hoteling or use reservations to satisfy the client requirements.

   For example if we're comparing highlights:
   Reservation:
   -Calendar console views
   -outlook plug in reservations
   -Time selection

   Hoteling:
   -Back to work Cleaning functionality
   -better access to change this data within space management
   -utilization and occupancy reports reflect on this data set

   If they were merged, all that would be needed is a some sort reservation type field to track if a calendar event is created or if there's shifts… more

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   In Development  ·  1 comment  ·  Reservations  ·  Delete…  ·  Admin →
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2. Capacity Limit Improvements

   The capacity management feature that’s new to v25.4 was a welcome sight and it’s a feature that many clients have been looking forward to. There has been some feedback on ways to improve the feature and increase its flexibility.

   • It’s missing the ability to set different capacities for different floors in a building.
   o Currently setting the Occupancy Target % will apply the same value for each floor. Even though a good number of cases will be fine, there are times it will differ and being able to set it at the floor level would be helpful.

   • Floor with no more capacity is not displayed in the list of floors in Workplace
   o Here is the comment a client provided, “instead of not displaying floors that have reached capacity, display the floor in the floor list and highlight it in some manner to indicate it is at full capacity. The reason why we think this is important is because if the floor is removed from the list, we expect users will contact the help desk thinking that something is wrong.”

   • It would be nice to have the system notify a specified user or group when a floor’s capacity is reached.

   The capacity management feature that’s new to v25.4 was a welcome sight and it’s a feature that many clients have been looking forward to. There has been some feedback on ways to improve the feature and increase its flexibility.

   • It’s missing the ability to set different capacities for different floors in a building.
   o Currently setting the Occupancy Target % will apply the same value for each floor. Even though a good number of cases will be fine, there are times it will differ and being able to set it at the floor level would be helpful.

   • Floor… more

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   2 comments  ·  Reservations  ·  Delete…  ·  Admin →
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   In Development  ·  Adminoctavian.vlad@eptura.com (Product Specialist, Eptura) responded

   "Allow selecting floors even if the floor capacity target has been reached or there are no spaces to book" to be available in v2022.02

3. Workplace - Reservations - Booker doesn't receive ICS file in Email

   The Users

   Booker = The logged in user making the reservation
   Organizer = The employee specified in the Organizer field
   Attendee = A visitor added below the Organizer field

   The Emails

   1) The email with ICS attachment will go to the Booker and Attendees as long as an at least 1 attendee is added.
   2) The email without the ICS attachment will go to the Organizer and Booker if no attendees are added.

   To remain consistent, my suggestion is for the Organizer, Booker, and Attendees get an email in both cases and for the ICS attachment be included in both emails.

   The Users

   Booker = The logged in user making the reservation
   Organizer = The employee specified in the Organizer field
   Attendee = A visitor added below the Organizer field

   The Emails

   1) The email with ICS attachment will go to the Booker and Attendees as long as an at least 1 attendee is added.
   2) The email without the ICS attachment will go to the Organizer and Booker if no attendees are added.

   To remain consistent, my suggestion is for the Organizer, Booker, and Attendees get an email in both cases and for the ICS attachment be included in both… more

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   In Development  ·  1 comment  ·  Reservations  ·  Delete…  ·  Admin →
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