Settings and activity

5 results found

1. ''team'' feature for Service Desk Managers/Multiple people overseeing the same services

   5 votes

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   0 comments  ·  Archibus » Service Desk  ·  Delete…  ·  Admin →
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   Elodie Cantin-Legros shared this idea  ·  Jan 19, 2024

2. Allow multiple recipients in Approval mail to requestor

   3 votes

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   0 comments  ·  Archibus » Service Desk  ·  Delete…  ·  Admin →
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   Elodie Cantin-Legros supported this idea  ·  Jan 19, 2024

3. Service Console - Substitutes

   18 votes

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   2 comments  ·  Archibus » Service Desk  ·  Delete…  ·  Admin →
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   Elodie Cantin-Legros commented  ·  Jan 19, 2024  ·  Edit…  ·  Delete…

   Thank you for bringing this up! We are also facing this critical issue. Have you heard anything back from the vendor since posting in July?

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   Elodie Cantin-Legros supported this idea  ·  Oct 11, 2023

4. Add Work Teams also to Service Desk/Foundations SLAs

   12 votes

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   0 comments  ·  Archibus » Service Desk  ·  Delete…  ·  Admin →
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   Elodie Cantin-Legros supported this idea  ·  Oct 11, 2023

5. Better location identification for service requests.

   9 votes

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   0 comments  ·  Archibus » Service Desk  ·  Delete…  ·  Admin →
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   Elodie Cantin-Legros supported this idea  ·  Oct 11, 2023